Just What the Doctor Ordered: Archbold Medical Center chooses ESET & Classic Networking
About Archbold Medical Center
Archbold Medical Center is comprised of five hospitals and four nursing homes, with more than 800 beds in and around Thomasville, Georgia. In business for over 81 years, it employs more than 2,500 people and has a medical staff of more than 200 qualified specialists. Martin Slusher is the senior network administrator for Archbold, overseeing 2,500 PCs; 3,100 users and 180 servers across 60 locations.
Until April 2007 Martin’s group was using Symantec Enterprise Edition for antivirus protection. However he was soon on the lookout for a better solution, with a few objectives in mind:
- Find a more effective antivirus
- Find a more cost effective solution
- Resolve the complaints from network users about sluggish computers (most of them had new PCs, so he knew the current AV must be a resource hog)
Why ESET?
“I first heard about ESET from a local IT shop who mentioned it to me. I researched it and tested it at home before I brought it up to our CIO and other network administrators.”
Then Martin and his team evaluated other AV companies but decided not to move forward for various reasons, including price, sales people and installation help. “Ultimately we decided to go with ESET NOD32® Antivirus
Business Edition because of its ease of use and heuristics,” said Martin. “It found infections in our environment that had previously gone undetected. We were able to observe all of this with a 90-day trial copy.”
Implementation
Archbold purchased ESET through a reseller – Classic Networking. “Classic created a ‘Rip and Replace’ script that would remove all versions of Symantec and install ESET NOD32. This was a huge help considering we have a small IT staff. These guys were great! They helped us create a group policy on Active Directory to run the custom script and then they gave us training on the product.
Aside from finding spyware and malware other programs missed, there were other improvements Martin immediately noticed.
“The end users’ PCs showed a huge increase in processing speed. In addition, Remote Administrator gave us reports that are much more useful in terms of granularity than our previous products’ reports.”
ROI
Executives want to see quantifiable ROI. ESET delivers. “We entered a three-year contract with ESET, which on price alone saved us 67 percent right off the bat. Our staff has also spent less time cleaning infections. I estimate we’ve reduced traffic to our call center by 70 percent.”
What would you tell an IT administrator considering ESET?
“I would strongly suggest putting this antivirus software in any environment. It is cost effective for a restrictive budget, it frees up technicians’ time so they can concentrate on other day-to-day fires, and most importantly, the program’s quality is head and shoulders above the rest.”
Visit ESET for more info.
Classic Networking, Inc. is a for-profit entity utilizing highly-trained employees, partners and vendors to advise, engineer, integrate, install and support, the best networking solutions for customers in the education, healthcare, manufacturing, insurance, financial and Real Estate industries.
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